Frequently asked questions

What are funds used for?

All items are donor premiums for various donation amounts. Funds go straight towards food, medication, and quality care for wild animals in need at the Santa Barbara Wildlife Care Network!

Are donations tax deductible?

Yes! The amount in excess of the Fair Market Value of this premium is a tax-deductible donation to the extent allowed by law. We encourage you to work with your accountant to calculate tax deductible amounts. SBWCN Tax-ID: 77-0201505

When will my items arrive?

Expect items to arrive 2 - 3 weeks after your order.

Why does it take so long for items to ship?

SBWCN has a small (but growing!) administrative team and does not have a designated "shipping fulfillment" team. To not take too much time away from the animals and other organizational priorities, order fulfillment may take several weeks. We fulfill orders on Fridays. We appreciate your patience and support of Santa Barbara Wildlife Care Network!

How do I learn more or get involved with Santa Barbara Wildlife Care Network?

Visit www.sbwcn.org for more on our mission, organization, and involvement opportunities!

What does it mean for an item to be a "donor premium?"

All items on this site are donor premiums, which means they are small gifts available for donors who give to the Santa Barbara Wildlife Care Network. When you order from this site, you are not buying and item from a normal store –– you are supporting the Santa Barbara Wildlife Care Network with a donation, and your item is sent as a "thank you" for supporting this life-saving work!