Shipping Policy

Shipping rates are calculated by weight and vary depending on size of your order.



Expect 2 - 3 weeks for delivery. The Santa Barbara Wildlife Care Network does not have an orders fulfillment team, so we really appreciate your patience! SBWCN usually dedicate Fridays to fulfilling orders.



Orders are NOT available for pickup from the Wildlife Care Center. Items are not stored on site. 



Some items may have different fulfillment systems. Please see the individual item descriptions for additional details about fulfillment if applicable. 



Santa Barbara Wildlife Care Network is not responsible for any damage that occurs to products during shipping.



No returns or exchanges are accepted. Contact us with any issues or questions!